Support may be available on a time and material basis only.Įnd-of-Service or EOS: This refers to products for which Honeywell is no longer able to provide Technical or Maintenance service. Products in this phase have maintenance contract availability as well as technical support services.Įnd-of-Contract or EOC: This refers to products that are no longer supported by maintenance contracts. In some circumstances, customers can still order EOB products in small quantities from remaining inventory, but typically, EOB products are no longer available to order. Retiring products will only be listed on this section once a formal Product Retirement Notice has been issued.Įnd-of-Build or EOB: This refers to products that are no longer manufactured by Honeywell. These products can still be purchased and are still fully supported. Retiring Products: This refers to products that have entered into their last year of manufacturing. These products are fully supported, and are not included in this section. With that in mind, we have developed this website section to help customers manage their roadmap transitions, and to provide a clearer understanding of the assistance Honeywell can offer – including assistance in migration to alternative Honeywell products and solutions.Ĭurrent Products: This refers to products currently manufactured and sold by Honeywell. We recognize that support-milestone announcements (when a product reaches “End of Build,” “End of Contract,” or “End of Service”) may prompt companies to evaluate their current business environment, including their device and support solutions roadmap. At Honeywell, we determine retirement dates for legacy products by taking all of these factors into consideration.
Factors may include parts or repair resource availability, technology innovation, or the products are no longer economically feasible to continue support. Products reach the end of their Product Life Cycle for a variety of reasons. The Honeywell Productivity Support Lifecycle Process – (Mobility, Scan, Print Products)
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